Tell the NHS About Children's Health Services

NHS review wants to hear from children, parents and carers

 

In October 2009, the Chief Executive of the NHS, David Nicholson, asked Sir Ian Kennedy to look at NHS services for children. Sir Ian is looking at recent initiatives to improve children’s health services, and, what needs be done for lasting improvements in quality and outcomes for these.

Sir Ian wants to hear from children, young people and their parents or carers about their experiences of the NHS. He wants to find out about what is working well and where improvements need to be made.

Below are a series of questions aimed at either children and young people or parents and carers. If you would like to share your experiences please respond to these questions and send your responses through to childrensservicesreview@dh.gsi.gov.uk before February 19th. Sir Ian may like to use your comments in his report, however if you would prefer your comments not to be made public please state this in your response.

Children and Young People

Sir Ian would like children and young people to send him their answers to the following questions:

  • Tell us about your experiences of health services. What was good or bad about your experiences, and why?
  • How would you change services to make them better?


Parents and Carers

Sir Ian wants to hear from parents and carers on these questions:

  • Tell us about your experiences (good and bad) of using health services with your child.
  • How easy is it to find and access the right services for your child? How could this be improved?
  • In your experience, how well do the different organisations contributing to your child's care (for example hospital staff, GPs or social services) work together to meet your child's needs?
  • What are your experiences of moving between services, for example the transition from child to adult services, or when moving from one area to another?
  • How well do services consider your child's wider needs? Are they able to look beyond the service they provide to consider the 'whole child'?
  • What changes would most improve your child's experience of health services?

Thank you for your time in answering these questions which will contribute to Sir Ian’s report and recommendations to improve children’s health services.




January 12, 2010