I can only empathise mark.It took me 90 minutes to simply collect my Blue Badge last time. Ealing council have to do nothing as the applications are now handled centrally online and they merely have to hand over the badge to the person bearing the authenticated and approved application.I did however ring ahead and was able to book one of the Disabled parking spaces outside Perceval House. I was told to bring someone with me as, of course, you have to take the Blue Badge, which gives you the right to park there, out of the car to renew it - stupid system.
Nigel Brooks ● 4432d