I'm in W7 and have used Virgin for my phone line for 10 years or so and broadband for 1 year. I don't get any TV through them.I had a lot of problems with the phone line about 5 years ago, culminating in complaints to the chief exec etc but since then I can't fault it.The fibre optic broadband has, so far, been excellent - 30mb speeds whenever I've tested it and never had to reset the supplied router.There was a potential problem when the engineer came to fit the broadband cabling though. He wanted to leave the router behind the TV on the ground floor and I wanted it in the same room as my PC, upstairs. I didn't see the point of having to either buy a wireless dongle for the PC or track cabling on the inside of the house. He didn't put up too much resistance but then tried to leave less than a metre of cable between the PC and the router. I insisted on 3 metres, so I could locate the router where I wanted in the room. After a couple of loud tuts, he complied!As Nigel points out, BT tried very hard to keep my broadband business but their product didn't make sense for me. The bloke I spoke to seemed to think he was doing me a favour by offering the same price as Virgin but at a lesser speed, so I demurred.Unless you have pretty much agreed on a package, it may be worth googling for a couple of online forums where package costs are discussed. I found it helpful to have a ball-park figure in my head when negotiating with Virgin.My current package is:Broadband - 30mbLandline (XL) - free calls to other landlines + 0870 numbers (of 1 hour or less duration) at evenings and weekendsI pay for the line rental a year in advance and the rest monthly. Total monthly cost works out at £19.95 plus whatever calls I make over my limits.What TV package are you looking for?
Phil Kay ● 4568d