Fraudulent Council heating contractor, who do you complain too?
We had the usual annual gas safety check letter from Ealing council, showing us what safety checks will be carried out and when. T. Brown the contractor turns up on said day, "we've come to replace the flue on your boiler" (they've not even looked at said boiler yet). And they spoke of needing a builder to knock out a fair amount of brickwork in order to do so. They also refused to carry out the safety check, saying it was not that sort of appointment. Percival House would not deal with the matter or take a complaint from us.When the contractor turns up again, it was "because of the fault we found with the flue when we carried out the safety check we need to fit this flue" No safety checks were carried out, no-one has looked for a fault with the boiler, gas stove or any other gas related fittings to the house. They then insisted on fitting the said flue, making the comment that the boiler was old and may need replacing soon. And what do you know, it has not worked since they touched it. It worked perfectly before they got their hands on it, now it does not. We still have had no gas safety checks, T. Brown still replaced the flue to the boiler that had no reported faults to it, and had no contractor even look for a fault on it.We know what the next step will be, they will make more work for themselves by claiming the boiler will need replacing as hinted at.Why does Ealing Council have no way of reporting those sort of contractors? This is a major safety issue, no gas safety checks have been carried out yet T. Brown know of (unreported) fault to a boiler they or anyone else have never even looked at since it's last annual check.
Leslie Bailey ● 4362d7 Comments