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"...they are not part of some post-graduate student exploitation project that pits the politically-correct and naive bar staff against the older customer who expects service and not PC uppityness."I had to laugh at this.Twice this year now I have had run-ins with just such types at the Drayton Court - once on what constituted a correctly filled pint, and once when a female member of bar staff jumped into a private conversation to make an insulting remark based on what she had incorrectly surmised was the position of one of the people based on eavesdropping a small portion of the conversation.  After a brief attempt to provide the necessary additional context she decided that she would not listen any longer so simply turned on her heel and left the area leaving our group temporarily stunned.  One only realises it after the event, but of course what she should have been told was to listen to the whole debate before jumping to conclusions rather than attempting to engage her on the matter.This is also far from the first time that I have had problems with short measures at a Fuller's pub.  The worst example came ten years or so ago.  A friend and I caught the then landlord teaching a new recruit how to encourage foam in the glass whilst the beer was being pulled so as to put less actual product into it in the end.  He was challenged there and then from our side of the bar and simply insisted that he was doing nothing worng.  We were so incensed that we wrote respectively to Ealing trading standards and the brewery management.  Nothing was ever heard back from either of them.

Tony Colliver ● 4911d