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There's nothing wrong with an administration (any administration) seeking to get the best deal with the best possible services.The problem seems to be that this seldom comes off. The original example of this was the transfer of cleaning services to "Exclusive' a Conservative initiative in which the seeds of all subsequent debacles with private contractors were sown.That too was and utter disaster and the borough has suffered from mediocre services ever since.That's not to say the in house services were up to much either nor did the in house services up their game. Not for decades.  This really laid the way for private contractors to deliver low grade services that somehow seemed better than the previous services.I can't think of any single private or PPP contract that has led to a sustained and marked improvement . Maybe with the exception of street lighting which seems to be a very well run operation even though the original PPP deal was questionable.The blame has to lay with  naive and politically motivated councillors who are more about ego than intelligence and coupled with very poor advisors.It's not unique to Ealing, Hounslow's parks contract is a joke as are several of their other recent contracts.One would hope that sweeteners and other devices and methods used by touting companies have not swayed preferences, I think it is more to do with utter naivity of councillors and really poor clarity of what they are actually saving and going to get.Enterprise have not got a record for high quality anywhere. Not even the City of London contract demonstrates enhanced quality. So why did those involved with this not go and check and see for themselves? Speak with other councils and local papers and residents to find out what the end users think?Make sure the contracts are clearly specific about what is expected as a minimum service?Make sure that the penalties for failure are stiff enough to hurt.These negotiations and contracts need to be more transparent, not the clandestine domain of company lawyers and inept officers or even well meaning but naive councillors.And councillors and officers who get it spectacularly wrong and then fail to get it put right have to do the honorable thing and quit or get demoted

Michael Brandt ● 4996d

Tony,You raise a good point.  The total saving achieved by the contract change was £3.34 million, see Section 7 of this report:http://www.ealing.gov.uk/download/meetings/id/378/item_14-environmental_services_contract_reviewThe total spend on waste, cleaning and grounds maintenance previously was just over £20 million so this saving was in the order of 16%.  In addition to this there is a £1.5 million associated with the reduction and charging for the garden waste service.  The document also says:"The overall contract savings have been driven by increased tender competitiveness, sophistication in the waste contracts market, the rising trend in rates obtained for recycled materials, the operating efficiencies gained by integrating Grounds Maintenance into the Waste and Street Cleaning contract, and improved working methods."In other words there is not meant to be any reduction in service (beyond the garden waste).  When we discussed tihs at the special council meeting called by the Tories the Labour councillors did try to blame the service failure on the cuts.  Their own document undermines this argument.  Essentially what we have here is a good old fashioned cock up; an over-ambitious contractor, lack of oversight by officers and the administration.  The original contract was let in comparatively good times, it had been added to when the Tories were in power (we were keen to make improvements in this area and had little choice but to add to the existing contract) and new areas such as grounds maintenance were added into the contract.  This kind of saving should have been achievable without a reduction in service and certainly none was planned. 

Phil Taylor ● 4998d