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There seems to be a lot of misunderstanding and misconception on what power councillors have in the council’s decision making process.First of all the only councillors that have REAL power to make decisions are the members of the Cabinet.  Shadow Cabinet members and backbencher have no power whatsoever; apart perhaps those councillors who are members of the ruling group through lobbying their cabinet members in order to get some funding for a specific project in their ward.  For the rest of them – well they don’t exist! They can ask questions, explanations, send as many emails as they want to but they are largely ignored by the officers - just as most members of the public are experiencing. There is now hardly any communication between officers, and backbenchers especially those in opposition: no-one is telling them what is happening, not even if there is a scheme which has been proposed in their own wards. They only found out, if they are lucky, when they receive a copy of the consultation papers on the scheme or when reports are made public, normally a week before meetings. As I said previously Cabinet sets the budget and dictates policies they want to implement during their term in office and make decisions. Some of policies would be implemented in order to keep promises made in their manifesto and according to their political agenda, or because of government directive, or just because some policies need revising and updating, as well are having to renew contracts which are due to be renewed. The officers are then given the job of working out how to implement these policies.  When officers report to Cabinet having first gone through the portfolio holder, it is (or it should be) the Cabinet’s duty and responsibility to scrutinise every details of the report/contract, to ask questions, to seek clarification and so on.  In other words nothing should be decided upon unless Cabinet is satisfied that everything is in order. Then, and only then, Cabinet should make the decision to agree for the portfolio holder to sign off the reports (i.e. policies/contracts and so on).Therefore the role of the Cabinet is very much like that of “critical friend”, just like a governing body in a school or of a board of governors in a company. If you have a strong, effective and competent governing body which has also a good rapport with the board of directors or managing body of the school, then you will have a successful school/company. If however you have a weak, incompetent governing body than over time will delegates more and more of its work to the directors or headmaster. In most cases this state of affair will end up in disaster. Unfortunately real scrutiny is now death in our council. The ruling administration has decided that it does not need it – and whatever is left of the various scrutiny panels and committee itself is now a farce.  To those of you that are still sceptic about what I said above, I would recommend going and seeing for yourself and attend a Cabinet meeting or a Scrutiny committee meeting and then make up your mind if what I say is true. 

Rosa Popham ● 5074d

GeorgeYou're a character. You will be calling me scaredy pants next. you are right to point out that the lib dems asked the question about due diligence at full council 6 weeks after the contract started. We asked that question last October. We asked also that the contract be brought to Overview and Scrutiny before it was signed. Cllr Manro refused, and Bassam didn't ask us to have a look at it either.  You are also right to say we should be holding officers to account. We used to do that at the various scrutiny panels, that Labour have since abolished. The one that scrutinised this issue was the Transport and Environment Standing Scrutiny panel. It met 5 times a year and the meetings regularly lasted a good 3 hours.  That is where we held officers to account. Labour cut that panel and the housing panel and a few other panels too, so we rarely get the opportunity now to question officers in public. We do in private, but public is better. We use the written question procedure at full council where we ask questions. We know it is the officer who answers them and they get signed off by the cabinet member. These answers are published on the website If you have read this far George, I am sure you are bored stiff by now. The long and the short of it is that Labour have made it harder for us and the public to hold them to account and to hold the officers to account too. Last year, the Overview and scrutiny panel recommended that if a petition had 300 signatures on it, a meeting had to be called and the officer had to explain themselves. After the meeting officers increased this to 3000 and Labour accepted this. See here,    http://wwwcolmcostello.blogspot.co.uk/2011/12/now-you-know-who-is-in-charge.htmlIf we still had the Transport and Environment scrutiny panel, I am 100% convinced that we would not have had these problems. I have to say George, that as an opposition Cllr, I expect a certain amount of criticism. In this case, I am surprised that you seem to be more upset with me than with the Ealing Labour party.

Colm Costello ● 5074d

Well if councillors and officers actually listened or took the trouble to read then they would have found those warnings about vehicles here on this very forum.Way back over a year ago and beyond, several posted warnings and suggestions regarding oversized refuse collection vehicles. In the borough next door that have had recycling issues caused by oversize vehicles.We know that that was ignored and that LBE knew that longer vehicles are to be deployed, that's why they have put in longer restrictions than necessary on so many street corners.Cllr Mahfouz refused to confirm this and Ealing also said it was" confidential infomation due to issues of a commercial nature"But just as bad is no other councillor brought this up at the time. No-one made an issue of this when it mattered and that is the typical child like behavior of party politics.If residents knew this would happen then every single councillor must have known too. Shame on Labour for messing up something that worked yet again. Shame too on the tories and lib-dems for sitting in silence knowingly waiting for something to happen.It does not look good for anyone involved with the council.Notable too is that none of the collection vehicles are electric or hybrid which would quite viably deployed on all but compactor duties.Enterprise have the City of London contract - where things are not going too well either but the city did insist they retain use of electric vehicles for cleaning and light bin duties.  Poor marks all round.

Michael Brandt ● 5074d

GeorgeYou make some good points but I believe you miss the point. You ask why didn't we pick up on the preparations before the contract started. We tried to get the contract to Overview and Scrutiny before it was signed but the chair of that committee refused, so we called in the report after the event, which was all we could do because Labour refused to have it scrutinised beforehand. That is a huge part of the problem here. They assume they know best and that they can do the job without us. They do the same in housing. they cut the housing scrutiny panel which met in public, and replaced it with one ran by their housing cabinet member and some residents. There are no opposition cllrs on that committee and it meets in secret. the public is barred from attending. It boils down to the process you use to make decisions, and of course the people you use. When we called in the report, we asked the officers, or to be more accurate, Cllr Tony Young asked if the new contractor was aware of the narrow roads in the borough and would they have the right lorries. We were told they were aware and would be ready on day one. Cllr Mahfouz knew different and didn't tell us until 6 weeks after the new contract. The public were misled by a Cllr, who is elected by them. That same Cllr and his leader plus colleagues in that group agreed the contract and arrogantly told us it doesn't need to be scrutinised because they knew best. Officers can't be blamed for that, that is the responsibility of those who make the decisions, the cabinet

Colm Costello ● 5074d

I think you tread a dangerous path and judging by your blog and that of Cllr Taylor and comments made by opposition Leader Cllr Millican and ex Cllr Popham, you lead the charge in all of you missing the point.Before the meeting I posted that that if the opposition did not bottom out what the senior Council Officers had done or not done over the LONG PERIOD leading to the changeover, then the opposition would have failed. In short at the Council meeting too much emphasis was placed on political yahboo and too little on why the contract details were not scrutinised adequately by the specialists, i.e. the Council Officers. You make great play of Cllr Mahfouz knowing in advance that the wrong vehicles would be used and assuming that this was correct I totally agree that it was right to discredit him and show up what has been made out to be a secretive and dishonest side to him. Cllr Mahfouz is a housing person in his job. He is not a Refuse contracts manager and so has the wrong skill sets to analyse in detail the terms of the Enterprise contract. In my opinion he is weak because he has left the residents confused, and still confused. He is not qualified enough to do the Cabinet job But you also had time at the Council meeting to deal with the preparation of the contract ultimately under the auspices of Mr Townsend, but missed out.I am not asking for the head of Mr Townsend on a plate. But I don’t expect that people like him should be so incestuously protected by Councillors of all political persuasions, and I am sure the really efficient members of Council staff do not wish to carry the incompetence of other parts of the Council when they themselves are doing sterling work for the residents of Ealing. Further the residents want high levels of competence in this Council; indeed they would like our Council to be the best. Finally we want to see that at least some of our Councillors who ultimately are the employers of the Council staff have adequate management skills to comment on the preparation of what has been a very badly managed contract (at least so far) on a scale that goes a long way beyond initial teething problems. We also want them to comment on what steps should be taken as regards those Officers responsible. The reason why I made that earlier challenge was because I could see that the opposition was running headlong into undermining their own reputation and strengths by ignoring what any informed member of the public could see a mile off. We are not fools and we expect mature politicians to treat us with more respect, and not forget the odour created by the expenses scandal or the Leveson enquiry or what is happening in Europe. It seems quite clear that you lot still don’t get it. No wonder the kids are turned off by politicians.What you don’t get is that we don’t want politicking when there has been a shortfall on the part of the technicians. We want to see them managed. We want you to see that life is not simply just about politics but that it requires you to assess the situation, realise that in some cases such as this that it is not primarily politics, and then make observations and recommendations about how senior officers should be treated so that they themselves get the message that in this modern age we are not prepared to put up with second best. Once you can demonstrate that you are not simply political automatons then you will start to earn respect which is what you seriously need if you wish to dislodge the Labour people at the next election.If you reply to this then I suggest you don’t treat us to the normal jumping up and down Costello war dance. The residents don’t like it and Colm, they know better.

George Knox ● 5074d

I watched an operative transfer the contents of a box into a white sack and then the contents of a neighbour's box into the same white sack and then into the one refuse vehicle. This is called co-mingling as opposed to kerb side sorting.Kerb side sorting is thought by Friends of the Earth to result in waste being sorted so as to reduce contamination of the different kinds of materials. This then means according to their studies that greater returns can be achieved from recycling each category of recycled waste. From a common sense view this seems a very hard argument to dislodge.Co-mingled waste which seems to be happening in Ealing by the back door is taken to a Materials Recycling facility (MRF). A Consultancy group thinks this can produce higher recycling rates that kerbside sorting process. The Consultancy relies on input from Biffa – a very large refuse organisation who claim to have state of the art MRF facilities. Councillor Mahfouz asks that we continue to separate. Does that mean that when the contract settles down that the two types of waste will be collected separately in two vehicles? Does he support the FOE viewpoint or the big business concept? If the latter why are we still being asked to separate the recyclable waste into a box and a white sack?Councillor Mahfouz is a young man and does not seem to have the wherewithal to manage out all the problems with this new contract. Perhaps the senior Councillor Officers don’t wish to deal with him anymore in case more facts about their own incompetence come to light.Once all these children have made up their minds about the service and got it to work properly, then they should rewrite all the instructions to the public on the Council website. Otherwise some residents will be so confused or irritated that they will no longer be bothered to take a responsible approach to recycling.

George Knox ● 5075d

One of the big failings of a council - any council, is ignorance, naivity and the appalling sight of councillors voting on issues that they have not got the slightest grasp of.Early CPZs is one example where Councillors were presented with documents bigger than the bible. Most voting had clearly never opened the pages let alone read the whole thing. After listening to both councillors and officers it was pretty clear that neither had a full grasp of the issues being discussed.One older Councillor dozed all the way through the debate and voted 'for' even though she said she would not.Now we have councillors who hide behind a lot of spin and are putting the party politics of spite into the mix.The end result is a poor deal - except for those who have preyed on their ideology and naivity.Cllr Mahfouz likes to come across as clever and articulate, but he is gullible and too full of his own ego. More smart**s than smart. He has consequently screwed up more than once and that alone should be enough to be sacked. He ought to do the honorable thing and resign. Go and take a long look at hiimself, and learn from his own ineptitude. In fact like several other councillors, take a portfolio that does not have major ramifications, handle it well and learn . Then maybe one is fit to deal with bigger issues.I use this as an example as it was one of the less party political issues, but it does underline the problem.Some council officers are useless.  Some council officers are ambitious, some council officers are political and some council officers are excellent.As in many British organisations, those who are genuinely good at their job get suppressed and those with sharp elbows and spend more time networking and usually little else, somehow get to the top. And even more perversely, feted and rewarded. Councillors are supposed to vote based on the information, facts and guidance of officers, but all too often this is very poor and outside forces seem to come in and influence officers. It's not easy doing these contracts, tendering is secret to the degree that the best potential contractor may not even get invited to tender. It gets muddied by lawyers and the big companies know this is to their advantage.But the contracts are often too weak. They are in the favour of the operator who will sieze on these chinks in the armour at any opportunity.Hounslow ( which is worse than Ealing for ineptitude and political games) Has managed to get it's parks contract wrong not once, but twice.The first one failed to specify to it's contractors CiP, that they had to sweep the paths in the Boroughs parks and greens. So when things got a bit tight for CiP they stopped. Then they found that they were not contractally bound to maintain other things so they stopped that too.Now the current company John Laing, have a contract that allows them to charge what THEY like to use the boroughs parks, choose what they want in the parks and subsequently have smashed items in parks in conservation areas replacing them with cheap modern stock items, and the council is powerless.At a recent planning meeting again, the officers made monkeys out of councillors but in a more political way. They only told councillors what they wanted to hear, twisting the key facts to the point that they actually altered a map ommiting a sub-station. Whilst the attending residents noticed, they were prevented from speaking and councillors buried their heads in the sand.So the responsibility is even and both the councillors concerned should resign their positions and the officers be removed from those duties and demoted.The maybe we will get a better service all round. And those excellent officers who do exist might get a chance.

Michael Brandt ● 5075d

Labour apologised but took no responsibility for the inexcusable service they are delivering. The Labour Leader’s complacency appalled the public gallery when he announced that “its back to normal today”. The legacy from Conservative Administration of a first class waste and recycling collection service has been ruined by the incompetence, ineptitude and ego of the Labour Councillors. They just won’t listen to suggestions and they won’t take responsibility for their own errors of judgment. Of course I am calling on residents to continue recycling, but it will take years to regain their confidence and trust to recycle efficiently.  It took the Conservatives years turning it into a first class service and, after just six weeks, they have turned it into a rubbish service. The Labour Councillors refused to consider the call by the Conservatives for compensation to residents for the appalling service inflicted upon them. A long list of Conservative Councillors lined up to ask Cllr Bassam Mahfouz When would the service get back to normalWhat will he do to rebuild the trust of residents to continue recycling, when they see it all being mixed in the same refuse lorry Why he had no oversight, during the full 8 months lead up to the start of the contract, to ensure that it was ready. Why he was still negotiating with the unions right up to day the contract started, such that the staff were still being trained when they should have been out collecting. Why he has yet to speak with the Chief Executive of Enterprise PLC to express his concerns. Why he won’t compensate the people of the borough for the appalling service he has inflicted upon them. Cllr Mahfouz refuses to face up to his responsibilities. It is time for him to go.

Councillor David Millican ● 5079d