Hi Rupa, After trying various solutions myself (with very limited success) I eventually called in Ealing Council's pest control and was semi-happy. The first guy who came was very helpful, pointing out all the possible routes into/under the house in both the front and back garden, which I subsequently covered with wire mesh or filled with wire wool. He then told me that in all honesty the £60 I was about to pay him (Ealing rats get a discount!) would buy a whole lot of poison, if I wanted to do it on my own. I decided that I'd just pay the money and use him because he seemed very knowledgeable and honest. He then deposited poison all around the place and told me he'd personally stay on my 'case' until it was resolved. Couldn't have been happier following that first session.A few weeks later, to my disappointment, someone else turned up and didn't seem interested or helpful. He was in and out in less than a minute! But at that stage it was clear that the poison had worked and he kindly left me with some 'pot pourri' for the smell (that's a-whole-nother story!). Finally after another couple of weeks I arranged the final session to remove any unused poison. As usual I took the afternoon off work and waited...and waited. No appearance despite several calls to the council - each time being reassured he was on his way. Anyway, having used up a fair bit of my holiday allowance I just told them I'd deal with the remaining poison, which I tried to do. Slightly worryingly, some years later I'm still occasionally finding packets of poison. He must have put down >40 packets, into every knook and cranny. If you have kids or pets you need to be careful.Coming onto the latter part of this discussion, I now have a couple of cats who keep the place shipshape. Yes they do occasionally bring mice in from outside, but unless I am aware and can quickly rescue the mouse, none survive very long. They are certainly terrifying hunters. And there have been no more underfloor noises, etc., so I'm pretty happy.I'm also in Northfields (is this a rodent hotbed?), but much as I'd like to, I'm afraid I can't really loan the cats out to you - they're rescue cats and are very nervous of new places and people. But good luck with your problem. If you are using poison, my one piece of advice would be - think very carefully whether you can cope with the problem a little longer until the weather warms up. If one of them dies in an inaccessible place then the smells can be so unpleasant you'll have to move out for a couple of weeks!
Philip Slater ● 5206d