Forum Topic

Pavlo (Paul) Kulak - Rogue trader

I want to flag a rogue handyman/decorator operating in the Ealing/Hanwel/Perivale area that my fiancé and I have had trouble with recently.His name is Pavlo (Paul) Kulak and his wife (Mariela) often works with him. We had asked him to repair loose tiles around our bath and to replace a tiled cover for our boiler, both jobs relatively simple.The alarms bells started to ring when he completed the job in an unusually short space of time and then charged us a third more than he had originally quoted. The job seemed to have been done sufficiently so we accepted the extra cost and moved on.Two weeks later I noticed that the grouting around the bath tiles was coming off in chunks, and that the tiles actually moved when pressed lightly; now three months on they are all loose and coming away from the wall, and there are clearly signs of water damage underneath . Secondly, when the boiler cover was moved out for the annual service (as it was built to do) all of the tiles fell off the cover in one go! Clearly there is an issue with the type of fixative used on the tiles which was also probably not allowed to dry properly.Needless to say we contacted Paul who then reeled off a list of bad excuses, and claimed that we must have done something to cause the tiles to fall off! After much arguing Paul initially agreed to pay some money back but now has refused after chasing him on the phone for weeks.Sadly we have had to put this down to a bad experience but I want to let as many people know as possible not to use this guy to avoid the same thing happening again.Kirstie

Kirstie Cant ● 5389d2 Comments

Ray has done lots of work for me over the years. He is very capable and honest.

Susan Kelly ● 5386d

Thanks for the warning, Kirstie, and I'd thoroughly recommend Home Wizards for any type of repair, refurbish, DIY, decorating, PC and just about anything else you can think of!  Ray is the guy who runs it, he's honest, generous, not at all patronising and not related to me.  Their details are on this website or I can post the number if you cannot find it.

Allison Franklin ● 5386d