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Installation and configuration of Open Source software can be easier than installation and configuration of commercial offerings, although some manufacturers do supply specially modified versions of Microsoft with their computers at the initial sale.The installer will search for the particular hardware configuration and check for known hardware bugs that may be present. Some hardware manufacturers are more helpful than others when providing support and assistance to Open Source developers. A large proportion of computer hardware uses well-known generic semiconductors, so drivers are no problem. In some other cases the only option is to examine how the hardware works with its normal commercial drivers, then write suitable replacement drivers, which will mean that there will be a delay before drivers are available, although this is becoming rare, and it is possible to search for possible hardware problems using Google before purchase.In many cases a fully automatic default installation is possible, but there are many options available for anyone who wishes to vary the configuration. Most drivers are incorporated into the operating system, and are selected automatically. Additional options include special default functions such as fileserver, mailserver, or database.Routine software maintenance is easy, and can even be automated. I use encrypted links, with each computer display in a separate window on a single screen. I run aptitude on each box, then the following commands.u (update the list of available packages and compare with installed package list)U (install all available updates)g (go ahead and list all proposed changes)g (get on with it)Updates are downloaded and checked for errors automatically via my local proxy server so that they are only fetched to my network once. They are usually installed and configured to match the previous version without any current users being aware that anything is being changed, although replacing the entire operating system kernel may require a reboot. Normally it just needs a to confirm the updates before closing aptitude.Optional remote logging, emailed alerts, high reliability, and automatic failover facilities are available, together with much more. Many similar facilities are essential standard requirements in large organisations.

Chris Bell ● 6217d

Thanks for reviewing the website, sorry it was down for a few hours. I am afraid that getting information out of Demon about  problems is like getting blood out of a stone, but this maintenance was scheduled about 2 weeks in advance. They have been upgrading their storage systems for a couple of months, with occasional service breaks over weekends.Unix is the original commercial system supplied to the early mainframe users, and it has obviously been upgraded over many years. Other compatible operating systems have been developed which do not infringe on the Unix copyright, and these include the BSD and Linux systems.Individual software items can be written or developed by anyone, often professionals, university staff, and students writing as part of their course. It is added to the pool of available software, the open source code examined and tested , and modified as necessary.Most of the free software is written in high level computer languages, and is relatively easy to compile in any of the compatible operating systems with only minor adjustments.The various distributions such as Debian, RedHat, SuSE, Ubuntu, and the BSD variants make their selections from the software available, review the original code, do their own bug testing, add some of their own documentation, then supply the distribution as an entire distribution that should work with the minimum of problems on a wide range of hardware. They do share libraries and code, some prefer to spend longer doing testing than others, but any problems are reported back to the original authors and maintainers of each individual package.The software is being continually developed, as is  most commercial software, the differences being that bugs found in commercial software are normally fixed a year or so later in the next distributed version sold, whereas individual bugs found in free software are usually fixed almost immediately, and users can normally contact the maintainers directly to suggest changes.I normally run the stable or testing Debian distributions, although as someone remarked a few days ago the Debian unstable distribution is usually more stable than the final offering from some other distributions.There has never been a Unix compatible virus, and it is very difficult to breach the inherent security, although it is possible to write offensive code in universal scripts such as Java which may affect individual users. Firewalls are designed to reduce direct hacking, monitor and block continuing attacks, although they may not run antivirus software as such. Antivirus software is normally incorporated to block any virus attempting to attack a Microsoft computer attached to the network. Dedicated firewalls such as IPCop can run "intrusion detection" software such as Snort, written by an organisation that receives about 75% of its finance through protecting the American government systems. The only problem I have had here in nearly 25 years has been on a Microsoft computer carrying a keylogger brought in and connected to my network.I have suggested that a Knoppix live CD or DVD can give a good demonstration of the abilities of an open source system, with a good selection of applications and utilities including Multimedia, Open Office, graphics, educational, mail, and internet packages, and I have given away several hundred discs. Many people only bother to look at their copy when their Microsoft system crashes, and they are desperate to recover their files. In fact hardware recognition is excellent, and it is frequently used to test hardware that does not work with the supplied Microsoft system.I have also included details of sources of help and information, and proposed a local computer facility where people can try and learn more about what is available.

Chris Bell ● 6218d

"The entire Demon website was down last night for scheduled maintenance, back this morning. Please suggest any improvements and report any errors or omissions."Well, for a start you could tell Demon to put up a more helpful and accurate message the next time they do scheduled maintenance rather than pretending that the site was too busy.  But I guess you meant improvements to your site ...Basically, I think you haven't given people a good reason to try using FOSS or convert to it.  Over the years I've tried out lots of free software.  Some of it is brilliant and I carry on using it.  The rest is often lacking in basic stability and usability.  If you offer free software that people haven't heard of, of course they will be suspicious.  If they have already invested (money, time, skills) in Windows, Word, Excel, Internet Explorer, etc etc, they may not see a good reason why they should even try it out.I find the multiplicity of operating systems confusing. Unix, Linux, GNU, Debian ...  each one seems to be cobbled together from bits of the others.  I see from your site that Linux-based systems are not immune from security issues, so we'll still have to worry about firewalls, anti-virus software, "known security vulnerabilities" etc.  The impression you give in your Debian Information page is of software under constant development, some hardware incompatibilities, possible immaturity or limited facilities for multimedia, and some issues with hardware drivers that I didn't fully understand.Frankly, I don't get the impression that using this stuff is that easy.  Who are you targeting in your campaign?  Is it just IT professionals and enthusiasts, or do you expect millions of ordinary PC users to see the light and start using FOSS? 

Richard Jennings ● 6218d

I do appreciate what you say, but in fact there is a huge international effort to provide the best possible products. Anyone is able to view, assess, and suggest amendments to, the original sourcecode. Much of the rest of the world has already dumped commercial operating systems and moved to stable, reliable, Free Open Source Software  You may already be using Firefox, and your ISP may be running on Free Open Source Software, My home mail system is running on Exim that was originally written by Cambridge University, and the same basic package still runs the Cambridge University mail system, handling over 800,000 staff and students, plus the Demon Internet mail system, plus many others, Ealing Council website, and even some Microsoft updates, are hosted on Apache webservers. It is accepted that a Microsoft system requires about five times the IT effort to keep it running compared with a Unix compatible system. There has never been a Unix virus, although there are continuous attempts to crack any Unix compatible system because there are so many more useful facilities available.   If you have a look at my website you will find a very brief history and a number of references. I download much of my software from the University of Kent "www.mirrorservice.org" but there are many other university sites such as Warwick, Oxford, Heanor (Eire), and others worldwide.  You mention the Russians, during the Cold War era America  blocked all sales of PCs to Russia, so the Russians were buying Acorn computers, and they really appreciated their quality. They were delighted to learn programming using Acorn computers, and many Russians eventually moved to Unix Compatibles.  China is working with the Open Source community to develop a complete Chinese Open Source solution, so beware that the default language may eventually change from English to Chinese because English speaking programmers are likely to be vastly outnumbered in the future.  Many pieces of computer hardware such as modems and routers are running on embedded Unix compatible software.

Chris Bell ● 6219d