It is bloody difficult to navigate the scheme. Start off filling out a form wanting the ins & outs of a ducks ……Once done it asks for an I.d number, giving no clue what or where that is.Slightest indiscretion & it’s rejected - even though as you say, they have all information on file.It’s to prevent paying out money do they can award bonuses to overpaid useless fat costs, lead by a clown, for a group which should be disbanded
Peter Yale ● 174d