Yes, it is confusing. They are two distinct, but related, permits.The first, bought on the council website, allows you to park a specific vehicle in your home zone. It's valid for a year.The second, free on paybyphone (app or website) allows you to buy parking sessions for other vehicles in the same zone, i.e. visitors. It's valid for three years. To get it, go to the main menu, select Permits, then Apply For a Permit. After filling in your data, your application is validated online against Ealing Council's Residents' Permits (i.e. there is some data sharing). You'll get your permit in seconds.
Ian Wood ● 1095d