I recently got hold of this council report on the Mobike scheme so far: "Usage:- Just under 2500 people have downloaded the app. - Just under 550 have paid the deposit and are using Mobikes. - There were 682 trips on Mobikes in the second week up from just over 300 in the first week.- The longest journeys include St Pauls, Oxford Street and Kings Cross."Parking and Parking Locations:- The Council did receive a complaint from a business concerned about a parking location next to it. This was responded to and no further correspondence has been received. - On day one the Head Teacher of Twyford School removed all the bikes from the parking location near the school. Mobike have spoken with them, retrieved the bikes and there have been no further issues/concerns at this location.- Bikes taken out of the Acton area are being picked up quite quickly and returned. - Mobike are aware that some of the vinyl tape is coming up because it were put down in the rain (prior to launch). They want to replace all of them, but need a dry period to do it."Complaints and Public Comments:- The Council have still only received the one complaint and have only received a very low volume of enquiries/comments through the LBE call centre. - The Mobike call centre is also very quiet compared to Manchester. The biggest number of calls relate to bikes left on their own as opposed to people putting them in the parking areas, i.e. “your stolen bike has been left here”."Anti-social behaviour:- No bikes in Acton have been stolen or had the locks smashed. They currently have 99% of bikes operable. The most common problem is the mudguards being broken.- A few bikes were taken onto (or into) private property, but Mobike have recovered the bikes."At this stage council officers are very pleased with the way the scheme has started and with the performance of the Mobike operations team."
Peter Evans ● 2967d