Forum Topic

CQC Inspection of London North West Healthcare NHS Trust

The Care Quality Commission (CQC) is the independent regulator of all health and social care services in England. They register, monitor and inspect services to make sure they provide safe, effective, compassionate, high quality care, and they encourage them to improve.As you may know they will shortly be inspecting services provided by London North West Healthcare NHS Trust, this includes:• Ealing Hospital• Central Middlesex Hospital • Northwick Park Hospital• Community services in Ealing, Brent and HarrowTo give people an opportunity to share their experiences of these services there are two public listening events, one in Ealing and one in Brent, if you click on the links below there are more details:http://www.cqc.org.uk/content/listening-event-london-north-west-healthcare-nhs-trust-ealing http://www.cqc.org.uk/content/listening-event-london-north-west-healthcare-nhs-trust-stonebridgeAlso you can share your experience by telephone or e-mail using the contact details below:enquiries@cqc.org.uk03000 616161www.cqc.org.uk/sye

Samuel Wallace ● 3777d7 Comments

Extremely sensible recommendations, no doubt backed by the vast majority of the electorate. So they'll be ignored.

Brian May ● 3715d

The report's recommendations - •The decision to close Ealing maternity unit should be reversed immediately•Reopen the A&E department at Central Middlesex Hospital•The National Audit Office should undertake a review of the programme's value for money  http://www.bbc.co.uk/news/uk-england-london-34977785

Fred Hunt ● 3716d

Only people who have used the service can really know what is happening.  So it is important that they do comment.

Philippa Bond ● 3756d

What happens to whistleblowers nowadays?  The NHS seems to subsidise private practice.  I remember someone advertising their services privately using an NHS email address.  I don't think this should happen. Private customers obviously don't pay the full price.When things go wrong privately - guess who picks up the tab.  The NHS.  Surely the NHS should countercharge? Do they?

Philippa Bond ● 3759d

My mistake, I meant the Ealing Park Health Centre, everyone calls it the South Ealing Health Centre though in error.

Victor Piak ● 3759d

Will the CQC look at GP practices too? I would very much someone to look under the skin of the South Ealing Health Centre which has resisted attempts by flatly refusing to allow a local health monitoring charity poll its patients for quality and satisfaction. The departure of a particularly "jobs worth" business practice manager has left a bad taste in the mouths of many of us patietns and though there have been changed the parsimony and administrative unpleasantness of this practice prevails.

Victor Piak ● 3762d

Thanks for this Samuel. Will the CQC be inspecting that key institution of our local healthcare system the Ealing Clinical Commissioning Group? This group of local doctors spend millions of our money funding local healthcare. The responsibility doesn't end there. That would be naive and unprofessional. There have to be regular inspections to ensure the public get safe care and value for money . The recent exposure of poor conditions at the Urgent Care Centre run by Care UK but sited at Ealing hospital in an ITV documentary suggest a failure of the ECCG. A meeting this week indicated there were these checks in place...once a month in a remote location between ECCG and Care UK management. Not good enough. Add to that that the Mansfield Inquiry picked up evidence that was in the public domain showing things were not well months before the ITV programme and you have a worrying situation. If that is not bad then spinning the evidence of the ITV programme to call it allegations adds insult to injury. So Samuel will the CQC come to see my recording of the ITV documentary and castigate the real offender or will it be closing ranks and find someone else to blame?

Arthur Breens ● 3768d