
An AI video posted on social media protesting about the early terminations went viral. Picture: TikTok
March 11, 2026
In recent weeks users of the E3 bus route have become increasing frustrated at the regular early termination of the service. Frequently was ending its journey at Hanwell Broadway rather than continuing to its scheduled destination in Greenford. The disruption has left many commuters stranded mid-route, forced to make additional changes or walk longer distances to complete their journeys, with little advance warning or explanation.
Route E3 is normally a vital east–west connector, running from Greenford Broadway through Hanwell, West Ealing, Acton and Chiswick, serving residential areas, shopping districts and key transport interchanges including the Elizabeth line. The change has not been reflected in official timetables or service alerts, adding to confusion and dissatisfaction among regular users.
The issue gained wider attention after a video posted on TikTok showed a group of confused passengers reacting to an E3 bus that unexpectedly ended its journey at Hanwell Broadway. The clip, which has since gone viral getting over 3,000 likes, captures the moment riders step off the bus, some checking their phones or travel apps to understand what has happened.
Transport for London has now confirmed that the early terminations are linked to temporary traffic signals and utility works in the Ealing area, particularly along Uxbridge Road. A TfL spokesperson said the delays caused by these works have made it difficult for drivers to maintain the timetable, and that some trips are being curtailed to prevent knock-on delays across the route. The spokesperson added that the operator is working to minimise disruption and that services are only being shortened when absolutely necessary to protect overall reliability.
The works affecting the E3 route are scheduled to be completed by this Wednesday (11 March) which it is hoped will mark the end of the early terminations. TfL has apologised for the inconvenience and acknowledged the impact on passengers.
For many commuters, the lack of clear communication has been a major source of frustration. While early terminations are sometimes used to help drivers rejoin the timetable after delays, passengers say they have not been adequately informed and that official apps and signage still show the full route.
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